Mediation typically begins with private meetings between the mediator and each individual, followed by check-ins to understand the situation from each side. Where appropriate, this leads to a joint meeting, structured and facilitated so both parties can be heard and work towards a resolution together.

Yes. Confidentiality and impartiality are central to how mediation works. Bringing in an external mediator helps build the trust needed for people to speak openly.

Most two-party cases are settled within 8 hours of mediation, typically over the course of a week.

Yes. Online mediation makes it straightforward to accommodate participants in different locations.